Returns

US Domestic Returns

At Mariana Boutique, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer hassle-free returns and exchanges within 15 days of purchase.

To initiate a return or exchange, simply contact our customer service team and they will guide you through the process. Please note that items must be in their original condition and packaging in order to be eligible for return or exchange.

In the event that you receive a defective or damaged item, please contact us immediately and we will arrange for a replacement to be sent to you free of charge.

Mariana Boutique, is NOT responsible for any lost, stolen, or damaged packages by the carrier.

Please allow 7-10 business days for your return to be processed and for the refund to be issued to your original payment method. You will be responsible for your own shipping cost for returning your item. Shipping charges are non-refundable.

Please note that some items, such as earrings, are not eligible for return due to hygiene reasons. This will be clearly stated in the product description.

If you have any questions or concerns regarding our return policy, please don't hesitate to contact us. We are here to help and ensure that you have the best possible shopping experience with Mariana Boutique.

International Returns

At Mariana Boutique, we offer international shipping to most countries worldwide. However, please note that international orders may be subject to customs, duties, and taxes imposed by the destination country. These fees are the responsibility of the customer and are not included in the item or shipping cost.

In the event that you need to return or exchange an international order, please contact our customer service team within 21 days of receiving your order. Please note that shipping charges are non-refundable and the customer is responsible for all return shipping costs, including any customs, duties, and taxes incurred.

Please ensure that items are in their original condition and packaging before returning. Once we receive your return, we will process the refund or exchange within 7-10 business days. Please note that exchange items will be subject to additional shipping charges.

Mariana Boutique, is NOT responsible for any lost, stolen, or damaged packages by the carrier.

Please note that some items, such as earrings, are not eligible for return due to hygiene reasons. This will be clearly stated in the product description.

If you have any questions or concerns regarding our international shipping and return policy, please don't hesitate to contact us. We are here to help and ensure that you have the best possible shopping experience with Mariana Boutique.